Managed Magento Support

We're a dedicated team looking after client request and business small and large in the UK and Internationally. Our technical support team pride themselves on a mission critical service.

Need Magento Help Fast?

Bing Digital magento developers are geared up to support ecommerce sites at a drop of a hat, providing a very fast support service so our customers can sleep easy has always been our prime goal. If your sites offline, not working or not taking payments and it's out of hours, our team can help you. we support magento community to magento enterprise editions

Managed Magento support solutions for everyone

Site issues, disruptions and downtime can severely impact your business and your image. It can seriously cheese off customers too! However, there is a solution. With a Bing Digital monthly support package, your site is covered, day in, day out. From issue management and prevention to set-up and optimisation, our services are designed to help you avoid downtime and keep the good times rolling.

Our support packages can be tailored to meet you exact requirements, making Magento issues and disruptions a thing of the past. Quite simply, Bing Digital’s expert Magento team will have your back 24/7.



Issue management

Bing Digital managed Magento services include a 24/7 help desk. Our team of eager beavers are ready to help you when you need it the most. You can contact us by phone, email or by raising a support ticket any time, day or night. You’ll also be kept in the loop with a daily issue report, and we’ll inform you should any serious issues arise so that you’re always part of the decision-making progress. You’re the boss.







Features and Packages

While some features vary, our basic support plan remains the same for each package. This includes:

24/7 Help desk with phone, email, and ticket support
Emergency support with prompt response time
Performance monitoring
Real-time performance statistics
Set-up and configurations assistance
Reporting and analytics





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