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Magento Support

We're a dedicated team looking after client request and business small and large in the UK and Internationally. Our technical support team pride themselves on a mission critical service. Your business won’t suffer because of Magento issues, we are here to help. Just submit a request and we will look at it straight away and apply a fix within an hour.

Downtime and site issues can hurt your business and have a negative impact on your brand image. However, with the comfort and security of a support package from Bing Digital, you can be assured that all issues will be responded to and fixed quickly within agreed SLAs.

Bing Digital magento developers are geared up to support ecommerce sites at a drop of a hat, providing a very fast support service so our customers can sleep easy has always been our prime goal. If your sites offline, not working or not taking payments and it's out of hours, our team can help you. we support magento community to magento enterprise editions

Solutions for Everyone

Bing Digital managed Magento services include a 24/7 help desk. Our team of eager beavers are ready to help you when you need it the most. You can contact us by phone, email or by raising a support ticket any time, day or night. You’ll also be kept in the loop with a daily issue report, and we’ll inform you should any serious issues arise so that you’re always part of the decision-making progress. You’re the boss.



Issue management

Bing Digital managed Magento services include a 24/7 help desk. Our team of eager beavers are ready to help you when you need it the most. You can contact us by phone, email or by raising a support ticket any time, day or night. You’ll also be kept in the loop with a daily issue report, and we’ll inform you should any serious issues arise so that you’re always part of the decision-making progress. You’re the boss.







Features and Packages

While some features vary, our basic support plan remains the same for each package. This includes:

24/7 Help desk with phone, email, and ticket support
Emergency support with prompt response time
Performance monitoring
Real-time performance statistics
Set-up and configurations assistance
Reporting and analytics