Managed Magento Support

We're a dedicated team looking after client request and business small and large in the UK and Internationally. Our technical support team pride themselves on a mission critical service.

Need Magento Help Fast?

Bing Digital magento developers are geared up to support ecommerce sites at a drop of a hat, providing a very fast support service so our customers can sleep easy has always been our prime goal. If your sites offline, not working or not taking payments and it's out of hours, our team can help you. we support magento community to magento enterprise editions BBC and also CNN Magento Support 4.5 stars - based on 634 reviews

Discover our Affordable Magento Support Services

Are you a UK entrepreneur who utilizes Magento in order to run an e-commerce business? If so, you may be looking for affordable support services. If you are, you should know that our team of experts are standing by to offer you Magento support services which really deliver! We understand this powerful and flexible e-commerce platform inside and out. When you choose us, we'll help you to get the most out of this agile, open source platform! As well, we'll provide you with the help that you need for very good prices. We're pleased to offer 24/7 support which is always there when our clients need it. Now, we'd like to share information about what Magento support from our company really means...

Access Sensible Solutions to Problems

When it comes to Magento, you definitely don't need to go it alone! We will provide support which gives you greater peace of mind. Our team of Magento pros are certified and we help clients to solve problems daily and nightly. As well, we're able to create bespoke Enterprise Resource Planning integration for each and every company. When you choose us, our developers will be able to create custom solutions which help to move your online business forward. We are here to help our client's online enterprises grow and thrive.

E-commerce Never Sleeps

E-commerce is available to those who surf the Web and it's available twenty-four hours a day, three hundred and sixty-five days a year. This is why we offer emergency support all of the time. We have Magento experts standing by via our service desk and we are able to take care of emergency requests promptly. In most cases, we respond within just sixty minutes, so you'll never need to play the waiting game. This type of "anytime" Magento support is designed to keep your online business running smoothly as much as possible. If you don't have 24/7 support, you may find that problems drag on and drag your business down. When you choose us, we'll help you keep the online reputation of your business strong and positive. We'll assist with problems fast, before customers feel compelled to complain about them online.

Access a Superior Service Level Agreement

We are here to add value to your online enterprise, so we will offer you a Service Level Agreement which is fair and beneficial to your company. After you agree to our reasonable terms, you'll find that our team acts as business consultants for Magento. We are great at Magento development and we're expert trouble-shooters. However, we go the extra mile by offering business advice which helps entrepreneurs to enjoy more profits and bigger buzz. We consider the big picture and we know how Magento fits into the mosaic of e-commerce. Our business consultants will study your business and then propose the best improvements and solutions to problems. Our approach is always personalized! When you prepare to sign on for a Service Level Agreement with us, you may select the package which is right for you. You'll get the features that are best for your needs, such as version checking scripts, points of contact, vision of response times, updates and priority security patches.

You'll Love Our Cybersecurity Focus

Is cybersecurity something that you worry about? If it is, you're smart to be thinking about it. Foiling shady characters that operate online is a big challenge and e-commerce entrepreneurs deal with this challenge all of the time. When you choose our affordable Magento support services, you'll find that we monitor your virtual storefront for weaknesses and possible failure points. Also, we patch the online shops of our clients that same day that new security updates become available.

We Are Integration Experts

If you're interested in integrating Magento with other software platforms, please talk to us today! We know how to perform smooth and seamless integration which makes it easier for our valued customers to do business online. Whether your needs are simple, complex or anything in between, you'll find that we offer the best integration solutions for the most affordable prices. We have years of experience with this form of integration and we know that it assists our clients with efficiency, productivity and customer care.

You Deserve Stellar Support

Now that you know more about our Magento support services, why not connect with our team today? When you get in touch, we'll be there to answer your questions, address your concerns and get you set up with a Service Level Agreement that is perfect for your needs. We have different levels of service available, so there will be a service package that is ideal for your requirements. So, why not call or email today? We've helped so many UK entrepreneurs to achieve their online business goals and we'd like to do the same for you!

Managed Magento support solutions for everyone

Site issues, disruptions and downtime can severely impact your business and your image. It can seriously cheese off customers too! However, there is a solution. With a Bing Digital monthly support package, your site is covered, day in, day out. From issue management and prevention to set-up and optimisation, our services are designed to help you avoid downtime and keep the good times rolling.

Our support packages can be tailored to meet you exact requirements, making Magento issues and disruptions a thing of the past. Quite simply, Bing Digital’s expert Magento team will have your back 24/7.

Issue management

Bing Digital managed Magento services include a 24/7 help desk. Our team of eager beavers are ready to help you when you need it the most. You can contact us by phone, email or by raising a support ticket any time, day or night. You’ll also be kept in the loop with a daily issue report, and we’ll inform you should any serious issues arise so that you’re always part of the decision-making progress. You’re the boss.

Features and Packages

While some features vary, our basic support plan remains the same for each package. This includes:

24/7 Help desk with phone, email, and ticket support
Emergency support with prompt response time
Performance monitoring
Real-time performance statistics
Set-up and configurations assistance
Reporting and analytics

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