Revitalise your ecommerce sales with powerful UX optimization

Are you struggling to attract and retain customers on your ecommerce site? Your website may be the storefront of your business, but if it’s not effectively communicating the value of your business or resonating with your target audience, it may as well be a boarded-up shop. Our web design services go beyond aesthetics and focus on the specific needs and preferences of your target demographic.

Our team will work with you to understand your business, your brand identity and most importantly, your target customers. After an initial consultation, we’ll create a striking design concept that’s been tailored to your audience. We’ll retain important elements of traditional ecommerce navigation such as easy access to product categories and search function, like a map for your customers to find their way through your store. A well-designed website can be the difference between a customer making a purchase or leaving your site.

Even the most visually stunning website can fall short in user experience. Our team will take your prototype and enhance the UX, by putting it through a robust testing regime. This will allow us to identify any areas that require revision, and highlight the features that work well. Like a chef tasting the food, before it’s served.

Our goal is to create a website that is not only beautiful but also easy to use and navigate. We want to make sure that your customers have a thoroughly pleasant experience on your site and are more likely to make a purchase. We understand that user experience is an ongoing process and we’ll work with you to continue improving your website based on customer feedback, user testing and analytics.

Unsure where to start on improving the user experience of your ecommerce site? Our UX audit service will review every aspect of your site, including transactional emails, checkout, product positioning, analytics, user testing, and more. We’ll provide actionable suggestions for improvements that will drive sales and increase customer satisfaction. 

We’ll review your analytics tracking system in great detail, and suggest ways it could be improved to provide more insight into your site’s performance. We’ll carry out a number of user tests across all platforms (mobile and desktop) to understand any issues users are facing when using your site. Our audit process will help you understand where you stand, where you can improve, and how to make the best use of your resources to maximise results.