Beginner’s Guide to Inventory Management for Ecommerce Businesses
Most ecommerce businesses eventually find themselves inundated with items. From packaging materials to whole products ready to send, we bet your warehouse is full to the brim with essentials for your ecommerce store. Without it, your store simply wouldn’t exist. With so much to keep track of, organising your inventory can be tricky for even the smallest of businesses. Without proper management, your company could be losing out on thousands of pounds every year. Keep […]
14 of the Best Ecommerce Customer Experience Tips
Online sales accounted for a whopping 18% of 2018’s total retail sales in the UK. That’s a huge 7% increase in just 4 years, demonstrating the impressive growth of ecommerce. But with millions of ecommerce stores and sellers out there, you’re competing with thousands of others for a limited audience. So, how can you stand out amongst the millions of competitors? Just like any other business venture, great customer service is the best strategy when […]
An Introduction to Ecommerce Personalisation (With Eye-Opening Stats)
Ecommerce personalisation is one of the biggest trends in online shopping at the moment. In short, it means providing a bespoke, personalised experience to customers and website visitors, whether that’s through emails, pay-per-click ads or just their time on-site. In the highly competitive world of ecommerce, it’s more important than ever to meet the changing needs and expectations of consumers. Personalisation could be the trend that gives you the edge over other brands. In this […]
Taking the Step from National to Global Ecommerce Business
Global ecommerce is growing at a phenomenal rate – is your business missing out? Back in 2017, retail ecommerce sales amounted to a whopping 2.3 trillion US dollars worldwide. That number is set to more than double by 2021, reaching almost $5 trillion in the next two years! For many ecommerce businesses, large and small, entering the global market is the ultimate goal to ensure continued growth. Unfortunately, success on an international level is much […]
Upgrading to Magento 2
If you have a Magento 1 site, there’s every chance that you’re considering upgrading to Magento 2. Magento 2 is an eCommerce platform that is used by leading brands all over the world. Offering a host of benefits to companies operating within a broad spectrum of industries, Magento 2 represents the future. If you’re looking to move from Magento 1 to Magento 2, but you’re not sure of the benefits or how to go about […]
The Pros & Cons of Every Ecommerce Business Model
More and more of modern life is taking place online – and shopping is no exception. The internet has shaped the way we shop in the UK, with Nasdaq forecasting that 95% of all purchases will be facilitated by ecommerce by 2040. That’s led to more and more ecommerce brands cropping up. The question is, how will yours stand out among the crowd in 2019? First things first, you need to decide which ecommerce business […]
Will a Wishlist Help or Hinder My Ecommerce Site?
We’ve all been there. A friend’s birthday is coming up and you have no idea what to get them. Maybe it’s Christmas and you’re struggling with gift ideas for that distant relative. What are your options? Ask them – and in doing so admit that you don’t know them well enough to choose yourself – or guess, and hope for the best. Alternatively, you could take a peek at their wishlist and choose a gift […]
Cryptocurrency Payments: The Future of Ecommerce or Just A Fad?
We’ve come a long way from the days of uncertain online payments. Until around 10 years ago, many of us were sceptical and fearful of putting our trust into online vendors. Fast forward to 2018 and shoppers confess to making 80% of their purchases online, excluding groceries. With the huge increase in online shopping comes more alternatives to conventional payment. In 2009, Satoshi Nakamoto – then anonymous – invented the first decentralised cryptocurrency, Bitcoin. Before […]
How to Elevate your Ecommerce Store with Brand Storytelling
You’ve polished your ecommerce website, upped your advertising game and you’re on the ball with social media. But, you’re not seeing much change. So, what’s missing? Many brands aren’t utilising the effective tool of storytelling. If you want to make a point to someone, the best way to make an impact is having a story to illustrate it. Keep reading as we take a look at some of the best brand stories and find out […]
Live Chat Boosts Ecommerce Conversation Rates By 45%
Live chat is helping to transform the way we shop and sell online. It provides a convenient, quick and simple way of accessing customer support. Given how easy it is to access, it’s not surprising that live chat has the highest satisfaction level for any customer service channel, with 73% of shoppers in one report giving it the thumbs up, compared with 61% for email and 44% for phone contact. For such an unobtrusive function […]